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Privacy Policy 

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Laws govern how eddoctoronline collects, uses, and discloses your health information. Your protected health information is collected when you use our website and communicate with us. The privacy policy will help you understand 

  • How we use and share your health information.
  • What are your rights and how to exercise them.
  • Things you can do when you believe we are not complying with the legal obligations.

If you have any questions, kindly send us a message through our website or call us at during business hours. 

-How we Use And Disclose Your Health Information

We use your protected health information to perform our healthcare operations, provide you with care, to comply with legal regulations, and take payment. We make sure that all your personal information is kept safe and secure. We implement a range of physical and administrative safeguards to protect your health information. We store the information you provide and may use it to tell you about health related services and products. We also may share the information to a third party in case we merge, undergo an asset sale, or are acquired. 

-Other Information we Collect

Other hand health information, we also collect technical information about how you use our website. We use this to improve the quality of services, our website, and marketing and advertising campaigns.

-Risk of Systems Getting Compromised

We take several physical, administrative, and technical safeguards to ensure the safety and security of your health information that we store electronically on our servers. But no system is full proof and despite these safeguards we cannot guarantee that our server with all your information will not be hacked or otherwise compromised by unauthorized third parties. 

-Your Rights

  • Right to request that we update information in your medical record.
  • Right to request that we reduce or limit the use of your health information.
  • Right to an accounting of the disclosure of your information. (You are entitled to only one in a 12 month period. Any additional accounting disclosures will be charged. )
  • Right to request how we send information.

These are your rights and you can exercise them. However there may be occasions where we cannot agree to your request. 

-Consent to Telehealth

Make sure you read all the important information below carefully: 

-Not For Emergencies

I understand that I should never use eddoctoronline for psychiatric or medical emergencies. I understand that in case of an emergency I should call 911 or reach out to an emergency department. 

-Duty of Care

I understand that the medical health professional will take responsibility for my healthcare after I create an account, answer all the required questions, provide any required photos, and make payment. Also after the health professional has subsequently reviewed my application, reviewed all my information, and determined that I am a good candidate for telehealth services. I understand that if I have any questions or concerns regarding my care that aren’t urgent, I can message and reach out to the medical health professional through the website. I understand that the medical health professional may not review or respond to the messages until the next business day. 

-Importance of Reading All The Information We Provide

These are your rights and you can exercise them. However there may be occasions where we cannot agree to your request.

-Not For Emergencies

I understand that eddoctoronline will provide necessary information on their website to help me make a decision about whether to avail a treatment plan. I understand that the medical health professional will help me understand the treatment and decide whether its benefits outweigh the risks.

I understand the importance of reading the information the medical health professional provides about adverse events such as the side effects about taking the medicines as this will help me be more attentive towards my medical condition. 

-Risk of Our Treatment Plan

I understand that all the medicines that the medical health professional recommends can cause serious side effects and may result in adverse events including permanent disability and severe allergic reaction. I understand that it is my responsibility to make a decision whether to accept a treatment plan that the doctor suggests after calculating the risks and benefits. 

-Electronic Health Information Risk

I understand that even though eddoctoronline implements several physical, administrative and technical safeguards to ensure the safety and security of my health information in compliance with the HIPAA guidelines, eddoctoronline cannot guarantee the confidentiality and privacy of my health information. 

For further information, see our Privacy Policy.